Case studies by category: B2B Surveys • Consumer Surveys • Employee Surveys • E-Commerce Surveys • Government & Policy Surveys • Healthcare Surveys • Omnibus Surveys • Small Business Surveys • Worldwide Surveys
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Not Everyone is Feeling the Recovery: The Economy as Told By 8 Charts
The COVID-19 coronavirus has had a serious impact on many American's lives, as a poll conducted by Researchscape of 3,113 US adults found that only...
Mindtree Survey on the Role of Chief Digital Officers
Mindtree, a leading IT services company with over 23,000 employees, has partnered with Researchscape International on a custom research project....
9 out of 10 Marketers Deploy Personalization to Improve Customer Experiences, According to New Evergage Study
(Updated to reflect new citation April. 19, 2022) As organizations seek to drive better relationships with their customers and prospects across...
VisitPay Finds Medical Bills are High Stress, Low Priority in COVID Era
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of...
TCP Software’s “State of the U.S. Workforce” Survey Finds Significant Workforce Management Tech Gap Exists in Modern Businesses
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to...
Money Tops COVID as Leading Concern for International Travelers
On behalf of Wise, we polled 2,221 U.S. and Canadian adult (age 18+) consumers in May 2022 about their attitudes towards and plans for international...
Where Does Gen Z Want to Work? Spotify, It Turns Out
We conducted the 2022 Career Interest Survey, the 13th overall, for the National Society of High School Scholars. This study of over 11,495 students...
A Nation of Gamers: Two Thirds of Americans Play Games Each Week
We conducted a survey of 1,074 U.S. adults from April 22 to 24, 2022 for Troy Press to get an understanding of their gaming habits. The study...
Report: 81% of Online Retailers Increase AI Budget To Boost Holiday Sales
To get a multi-faceted analysis of the 2021 eCommerce outlook in our recent survey for analytics company Anodot: 2021 eCommerce Outlook Report: A...
Consumers Frustrated With The Online Shopping Experience, Study Finds
For Coveo, we conducted the Relevance Report 2021 Ecommerce, which aimed to learn what areas ecommerce is succeeding and failing, as well as the...
AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service
...A 2019 study of 314 marketing professionals by Evergage and Researchscape International found that major retailers, such as Carhartt and Zumiez,...
The State of Small Business in 2022: Majority of Owners Have Less Than $5,000 Free Cash Flow, Wave Survey Finds
Our study for one-stop money management solution for small businesses, Wave, was recently released. This online survey of 1,202 U.S. small business...
Mental Health, Physical Security Top Concerns In 2022
Our February 2022 study for Rave Mobile Safety was highlighted in a recent article about the concerns facing students in the coming year. The 2022...
To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference
Our 2021 study for Uniphore was cited in an article about workers feelings towards Zoom, and how the current state of meetings have been effected in...
Survey Finds Low Level Of Trust In Local Officials As COVID Vaccines Rollout
In our 2021 Survey of Public Trust: Emergency Communication and Public Safety for Rave Mobile Security, we interviewed 1011 US adults about their...
Why New Survey That Shows Low Public Confidence In States To Distribute Covid-19 Vaccine Is A Wake-Up Call For Business Leaders
Our recent survey for Rave Mobile Safety was recently highlighted in an article. The study, which was conducted in late December 2020 and early...
Does Expertise Still Matter in the COVID Era?
...With so many of us listening to and relying on expertise to guide our thinking and decisions these days, we commissioned a research project with...
Paying Medical Bills Can Be an Emotionally Fraught Experience
We conducted a survey for healthcare management company Visitpay, which was highlighted in a recent article. Over 1000 consumers who had paid...
Managing Mental Health: Personal and Agency Workplace Solutions
We recently surveyed 1,000 participants for 4A's from August 6, 2021 to August 9, 2021, to get a better understanding of the mental health problems...
Survey Finds COVID-19 and Student Mental Health Top List of Safety Concerns at K-12 Schools, Colleges and Universities
Our study for Rave Mobile Safety was released as the 2021 Crisis Communication and Safety in Education Survey. The study asked 642 individuals...
Emeritus Survey Finds People In The United States Are More Interested In Online Education As A Result Of The Global Coronavirus Crisis
A recent survey on U.S. consumer behavior and attitude toward online learning as a result of COVID-19, shows that more than 70 percent of...
MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds
In our recent survey for all-in-one money management solution for small businesses Wave, we found that over 70% of microbusinesses have struggled,...
Guest Blog: Shock and Awe – A Guide to Creating A Customer Experience They’ll Talk About For Life
...According to a Researchscape International study, the top benefits of personalization include, improved customer experience (55%), improved...
Top Takeaways from the 2019 U.S. Small Business Technology Trends Report – Salon and Spa Market
Many small salons business owners are evaluating and implementing software tools that not only enable them to remain competitive, but that also...
Exactly What Online Shoppers Value Most Within Their Favorite Retailer
For Zoovu, a consumer personalization company, we conducted The Humanizing Digital 2020 Report, which surveyed 1077 consumers between the ages of...
WFH: Using AI to Battle Video Fatigue
In our survey for Uniphore, a conversational service automation (CSA) company, we asked 3100 consumers about their experiences of video fatigue...
Automation Adoption is up, but Challenges Persist
We conducted the Realizing the Human-Machine Relationship report in May 2021 for Emergn. We asked 320 directors, VPs, and CFOs from Germany,...
Act! Released Findings On the Role of CRM in Today’s SMBs
In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better...
Employers Could Do More To Protect Workers From Severe Weather: New Survey
We conducted a study for Rave Mobile Safety to get a better understanding of the risks posed by severe weather conditions in the US. The 2022...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
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