Case studies by category: B2B Surveys • Consumer Surveys • Employee Surveys • E-Commerce Surveys • Government & Policy Surveys • Healthcare Surveys • Omnibus Surveys • Small Business Surveys • Worldwide Surveys
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New Survey – Is “Quiet Constraint” Quiet Quitting’s New Rival?
For the learning and engagement platform Kahoot! we conducted a survey from August 18 to September 12, 2022. The 1635 respondents were U.S. workers...
Research Finds Majority of Lenders Now Use Alternative Data in their Underwriting Process
For Nova Credit, we conducted a survey of 185 decision makers in the lending industry in October 2022. The study found that underwriting could be...
ATO Attacks Up 39% On Marketplaces, Report Finds
We polled 1,105 U.S. adults online in July on behalf of fraud prevention platform, Sift. The goal of the study was to better understand the...
New Survey of Texas Residents Reveals Chasm Between Decades-Old Child Support Laws and Public Opinion
We were commissioned by the National Parents Organization to conduct a statewide survey of 564 Texas residents from July 15-19, 2022. The study...
Survey – 49% of Consumers Believe Brands Are Neglecting In-App Customer Support
We recently conducted a survey for Helpshift, a company that assists with in-app customer service and user support for mobile-first brands. Between...
Visibility and Control are Consumers’ Priorities for Last-Mile Delivery
Our study for Anyline, Last-Mile Delivery: Customer Perception Report 2022, was recently released. We conducted this study between Feb. 14 to 17,...
Top 10 Obstacles for Personalization and How to Overcome Them
Personalization is no longer just a buzzword, but a critical part of online marketing and sales strategies for increasing sales and customer...
Be Omnichannel or Be Nothing
Omnichannel retailers create a unified shopping experience across every single device and channel that a consumer uses to interact with their...
Personalization Is Drawing Near Mainstream While Many Marketers Remain Stuck At The Basics
Personalization has a high priority among digital marketers in the US. As a result more than 85% of marketers are now serving up relevant...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
HR Leaders Challenged in Addressing Employee Mental Health Needs
We recently released a study for Uprise Health, a leading digital mental health company, which found that human resources (HR) leaders are finding...
The State of Small Business in 2022: Majority of Owners Have Less Than $5,000 Free Cash Flow, Wave Survey Finds
Our study for one-stop money management solution for small businesses, Wave, was recently released. This online survey of 1,202 U.S. small business...
Does Expertise Still Matter in the COVID Era?
...With so many of us listening to and relying on expertise to guide our thinking and decisions these days, we commissioned a research project with...
Proposed Bill Would Impose Presumption Granting Parents Temporary Joint Custody
Opponents and supporters of a proposed bill on shared parenting voiced their opinions at the Statehouse on Thursday. Senate Bill 157 would impose a...
Survey Finds Lack of Trust in Information Public Receives from Local Officials, Low Level of Confidence in Vaccine Rollout
Our work for Rave Mobile Safety's Emergency Communication and Public Safety Trust Survey was highlighted in an article. The study was conducted in...
Survey Finds COVID-19 and Student Mental Health Top List of Safety Concerns at K-12 Schools, Colleges and Universities
Our study for Rave Mobile Safety was released as the 2021 Crisis Communication and Safety in Education Survey. The study asked 642 individuals...
New Survey Highlights Pandemic’s Effects on Health Goals, Behaviors
Our study for The Monday Campaigns was highlighted in a article addressing the health impacts of the COVID-19 pandemic. We surveyed 1063 US citizens...
The Best Way to Lose Weight Boils Down to These 5 Principles
Our recent survey for The Monday Campaigns was highlighted in a recent article about 5 principles for weight loss. We surveyed 1063 US citizens and...
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Guest Blog: Shock and Awe – A Guide to Creating A Customer Experience They’ll Talk About For Life
...According to a Researchscape International study, the top benefits of personalization include, improved customer experience (55%), improved...
Top Takeaways from the 2019 U.S. Small Business Technology Trends Report – Salon and Spa Market
Many small salons business owners are evaluating and implementing software tools that not only enable them to remain competitive, but that also...
A Recession Is Coming, but Many SMBs Aren’t Taking Precautions
Economists don't have a particularly bright view of the economy's near future. Fears of a looming recession have been bubbling to the surface for...
WFH: Using AI to Battle Video Fatigue
In our survey for Uniphore, a conversational service automation (CSA) company, we asked 3100 consumers about their experiences of video fatigue...
Automation Adoption is up, but Challenges Persist
We conducted the Realizing the Human-Machine Relationship report in May 2021 for Emergn. We asked 320 directors, VPs, and CFOs from Germany,...
Global Hiring Survey Reveals Renewed Focus on DE&I and Hiring Innovation
For video interviewing, assessments, chatbot and recruiting automation technology company HireVue, we conducted a worldwide study of 1,142 hiring...
Redis Showcases Real-Time, Right Now Economy at Bangalore Event
For real-time data platform Redis, we conducted a survey of IT professionals in India in order to better understand the steps they are taking to...
National Survey Reveals Overwhelming Majority of Teachers Have Concerns With Air Quality in Schools
We conducted a survey for Aura Air leading smart air platform to assess opinions on the air quality in and around schools in the US. In early...
New Survey – Is “Quiet Constraint” Quiet Quitting’s New Rival?
For the learning and engagement platform Kahoot! we conducted a survey from August 18 to September 12, 2022. The 1635 respondents were U.S. workers...