Survey – 49% of Consumers Believe Brands Are Neglecting In-App Customer Support

by Logan Mine | Aug 3, 2022 | Consumer Surveys, E-Commerce Surveys, In the News

We recently conducted a survey for Helpshift, a company that assists with in-app customer service and user support for mobile-first brands. Between February 14 to 17, 2022, 1,015 US respondents gave their input on the steps that mobile-first app developers should be...

Visibility and Control are Consumers’ Priorities for Last-Mile Delivery

by Logan Mine | Aug 1, 2022 | Consumer Surveys, COVID-19 Surveys, E-Commerce Surveys, In the News

Our study for Anyline, Last-Mile Delivery: Customer Perception Report 2022, was recently released. We conducted this study between Feb. 14 to 17, 2022, and asked 1,015 U.S. consumers about online purchases. The increasing prevalence of online orders has led many U.S....

Money Tops COVID as Leading Concern for International Travelers

by Logan Mine | Jun 16, 2022 | Consumer Surveys, COVID-19 Surveys, In the News, Transportation Surveys, Worldwide Surveys

On behalf of Wise, we polled 2,221 U.S. and Canadian adult (age 18+) consumers in May 2022 about their attitudes towards and plans for international travel. One particularly interesting statistic we discovered was that the leading reason for not traveling abroad...

Where Does Gen Z Want to Work? Spotify, It Turns Out

by Logan Mine | Jun 13, 2022 | Consumer Surveys, Education Surveys, Human Resource Surveys, In the News, Social Media Surveys

We conducted the 2022 Career Interest Survey, the 13th overall, for the National Society of High School Scholars. This study of over 11,495 students took place between February 13 to March 7, 2022, and discussed the attitudes and goals of high-achieving high school...

A Nation of Gamers: Two Thirds of Americans Play Games Each Week

by Logan Mine | May 14, 2022 | Consumer Surveys, Games Industry Surveys, News

We conducted a survey of 1,074 U.S. adults from April 22 to 24, 2022 for Troy Press to get an understanding of their gaming habits. The study focused on all forms of gaming, not one particular facet, and we discovered the most frequently played medium is mobile games,...

AP Survey Finds 93% of Teens Believe Financial Knowledge and Skills Are Needed to Achieve Their Life Goals

by Logan Mine | Apr 4, 2022 | Consumer Surveys, Education Surveys, Finance Surveys, In the News, Training and Coaching Surveys

Our survey for Greenlight was recently highlighted in an article discussing the financial literacy of teenagers in the US. The study was conducted from March 18 and March 20, 2022, among 1,096 respondents, split between teens ages 13-18 and parents of 13-18 year...