When Generative AI Gets Research Wrong
Generative AI makes significant mistakes interpreting survey research, including these three common errors.
Surveying Your Way Out of a Crisis
A customer complaint went viral. The anecdote reinforced negative brand perceptions. The story was not going away. Initial corporate responses hadn’t worked.
Rewrite Agreement Scales to Eliminate Acquiescence Bias
Agreement scales, one of the most popular types of questions, are also one of the least reliable types of questions.
Survey Nationally, Pitch Locally
Being able to pitch newsmaker survey results locally in addition to nationally opens up many additional journalists to reach out to.
The Surprising State of Content Collaboration
Our survey of content creators revealed that collaboration is widespread and surprisingly quick.