Asking Too Much

Asking Too Much

Long questionnaires typically lead to bad data and long-in-the-face researchers. Shorten questionnaires for better quality data.

The Case for 5-Point Unipolar Scales

The Case for 5-Point Unipolar Scales

As teams assemble questionnaires for us to review, these draft survey instruments often end up with a mishmash of scales, with different questions having scales with three, four, five, seven, eleven, or more items, as everyone incorporates their favorite scale. One of...