Beyond the Hype: Unlocking The Power of Generative AI

Beyond the Hype: Unlocking The Power of Generative AI

Cloudinary recently released their State of Digital Media Report, for which we polled 360 web developers across 19 different countries between October 2 and November 2, 2023. This study’s goal was to clarify the impact that AI has had on the business world, and...
AI-Powered Automation Enhances Job Fulfillment for Nearly 60% Of Workers: Report

AI-Powered Automation Enhances Job Fulfillment for Nearly 60% Of Workers: Report

In our recent study for UiPath, fielded in March 2023, we surveyed 6,460 respondents from the U.S, Japan, Germany, India, UK, France, Australia, and Singapore. The goal of this survey was to get an understanding of how workers would like to see AI implemented in a...
AI-Powered Automation Enhances Job Fulfillment for Nearly 60% Of Workers: Report

86% of Indians Believe AI-Powered Automation Improves Job Fulfillment: UiPath Survey

We conducted a study for UiPath via an online survey fielded in March 2023. There were 6,460 respondents to the survey and participants included workers  from the U.S., Japan, Germany, India, United Kingdom, France, Australia, and Singapore. This worldwide study found...
Act! Released Findings On the Role of CRM in Today’s SMBs

Act! Released Findings On the Role of CRM in Today’s SMBs

In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better understand how their usage of customer relationship management (CRM) and marketing automation solutions have impacted their...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...