Exactly What Online Shoppers Value Most Within Their Favorite Retailer

by Logan Mine | Nov 23, 2021 | B2B Surveys, Consumer Surveys, E-Commerce Surveys, In the News, Worldwide Surveys

For Zoovu, a consumer personalization company, we conducted The Humanizing Digital 2020 Report, which surveyed 1077 consumers between the ages of 17-69 in the US, UK, and Germany. The report gathered data on the shopping habits and brand loyalty of the respondents,...

WFH: Using AI to Battle Video Fatigue

by Logan Mine | Sep 26, 2021 | B2B Surveys, Consumer Surveys, In the News, Worldwide Surveys

In our survey for Uniphore, a conversational service automation (CSA) company, we asked 3100 consumers about their experiences of video fatigue during the COVID-19 pandemic, which has led to a huge decrease of in person meetings. The study, which asked 1,000 U.S....

Automation Adoption is up, but Challenges Persist

by Logan Mine | Sep 14, 2021 | B2B Surveys, In the News, Worldwide Surveys

We conducted the Realizing the Human-Machine Relationship report in May 2021 for Emergn. We asked 320 directors, VPs, and CFOs from Germany, Switzerland, UK, and US, questions about how they are implementing automation into the different aspects of their life...

How Can Brands Optimize Their Visual Content and UGC To Influence Purchase Decisions: New Data by Cloudinary

by Logan Mine | Nov 20, 2020 | B2B Surveys, Cloud Platform Surveys, In the News, Worldwide Surveys

A study conducted for Cloudinary focused on the growing role of user-generated content in the communication and marketing industries. The survey was conducted in October 2020, with 1669 marketing professionals from Germany, the UK, and the US as its participants. Of...

Where Do You Stand with Cross-Channel Maturity?

by Logan Mine | Aug 7, 2020 | B2B Surveys, In the News, Worldwide Surveys

In a study conducted for Evergage, a Salesforce company, we surveyed 326 marketing professionals across a range of locations and industries, about their thoughts on personalization in marketing. The study revealed that an overwhelming 99% of respondents agree that...

Study: Gap Found Between Customer Expectations And Reality

by Dominic DeSousa | Apr 27, 2020 | B2B Surveys, Cloud Platform Surveys, Consumer Surveys, In the News, Worldwide Surveys

According to a Talend study released Wednesday, 63% of respondents said using data to better understand customers is a top business priority for 2017, with 80% of companies ranking it at an eight or above on a 10-point scale. Talend, which supports cloud and big data...