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Key Challenges With Personalized Marketing And How To Overcome Them

Key Challenges With Personalized Marketing And How To Overcome Them

by Jeffrey Henning | Feb 11, 2020 | B2B Surveys, Employee Surveys, In the News, Major Media, Retail Surveys, Worldwide Surveys

…According to the 2019 Trends in Personalization Report by Researchscape International and Evergage, Inc., the majority of marketers (98%) agree that personalization helps advance customer relationships. Among these marketers, 70% claim that personalization has...
Marketers Are Starting to “Get” the Real Benefits of Personalization

Marketers Are Starting to “Get” the Real Benefits of Personalization

by Jeffrey Henning | Feb 5, 2020 | B2B Surveys, Employee Surveys, In the News, Retail Surveys

According to data from Evergage/Researchscape International, marketers are starting to “get” one of the most fundamental values of personalized experiences. Yes, personalization drives immediate sales, but more importantly, it creates better customer experiences and...
AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service

AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service

by Jeffrey Henning | Jan 27, 2020 | AI and Machine Learning Surveys, B2B Surveys, E-Commerce Surveys, In the News, Retail Surveys, Worldwide Surveys

…A 2019 study of 314 marketing professionals by Evergage and Researchscape International found that major retailers, such as Carhartt and Zumiez, are successfully using machine learning to boost online sales conversions. The retailers use machine learning to...
PDI Releases New Study on Evolving Consumer Preferences Towards Loyalty Programs and Rewards Currencies

PDI Releases New Study on Evolving Consumer Preferences Towards Loyalty Programs and Rewards Currencies

by Jeffrey Henning | Jan 14, 2020 | B2B Surveys, Consumer Surveys, In the News, Retail Surveys

…The Road to Rewards Report 2019 addresses top challenges facing CPG brands and retailers including grocery and convenience stores. The report examines how they can improve their loyalty programs, better understand the data they have now in order to anticipate...
PDI Releases New Study on Evolving Consumer Preferences Towards Loyalty Programs and Rewards Currencies

What Consumers Think About Loyalty and Rewards

by Jeffrey Henning | Dec 16, 2019 | B2B Surveys, Consumer Surveys, Employee Surveys, In the News, Retail Surveys

…The report addresses top challenges facing CPG brands and retailers, including grocery and convenience stores and examines how they can improve their programs, better understand their data and adapt to changing consumer needs. The 2019 survey was conducted...
Top 10 Obstacles for Personalization and How to Overcome Them

Top 10 Obstacles for Personalization and How to Overcome Them

by Jeffrey Henning | Dec 10, 2019 | B2B Surveys, E-Commerce Surveys, In the News, Retail Surveys, Social Media Surveys

Personalization is no longer just a buzzword, but a critical part of online marketing and sales strategies for increasing sales and customer satisfaction by creating a more personal customer experience. Many studies have come out over the years to validate this,...
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