by Logan Mine | Aug 3, 2022 | Consumer Surveys, E-Commerce Surveys, In the News
We recently conducted a survey for Helpshift, a company that assists with in-app customer service and user support for mobile-first brands. Between February 14 to 17, 2022, 1,015 US respondents gave their input on the steps that mobile-first app developers should be...
by Logan Mine | Aug 1, 2022 | Consumer Surveys, COVID-19 Surveys, E-Commerce Surveys, In the News
Our study for Anyline, Last-Mile Delivery: Customer Perception Report 2022, was recently released. We conducted this study between Feb. 14 to 17, 2022, and asked 1,015 U.S. consumers about online purchases. The increasing prevalence of online orders has led many U.S....
by Logan Mine | Nov 23, 2021 | B2B Surveys, Consumer Surveys, E-Commerce Surveys, In the News, Worldwide Surveys
For Zoovu, a consumer personalization company, we conducted The Humanizing Digital 2020 Report, which surveyed 1077 consumers between the ages of 17-69 in the US, UK, and Germany. The report gathered data on the shopping habits and brand loyalty of the respondents,...
by Logan Mine | Oct 29, 2021 | B2B Surveys, Consumer Surveys, E-Commerce Surveys, Holiday Surveys, In the News, Retail Surveys
To get a multi-faceted analysis of the 2021 eCommerce outlook in our recent survey for analytics company Anodot: 2021 eCommerce Outlook Report: A Two-Sided View, we interviewed 1,057 U.S.-based consumer respondents in a study from September 10 to 13, 2021. We...
by Logan Mine | May 19, 2021 | Consumer Surveys, E-Commerce Surveys, In the News, Major Media
For Coveo, we conducted the Relevance Report 2021 Ecommerce, which aimed to learn what areas ecommerce is succeeding and failing, as well as the areas in which online shopping needs improvement. The study surveyed 1988 US consumers in two waves, the first in December...
by Dominic DeSousa | Jan 27, 2020 | AI and Machine Learning Surveys, B2B Surveys, E-Commerce Surveys, In the News, Retail Surveys, Worldwide Surveys
…A 2019 study of 314 marketing professionals by Evergage and Researchscape International found that major retailers, such as Carhartt and Zumiez, are successfully using machine learning to boost online sales conversions. The retailers use machine learning to...