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Act! Released Findings On the Role of CRM in Today’s SMBs
In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
HR Leaders Challenged in Addressing Employee Mental Health Needs
We recently released a study for Uprise Health, a leading digital mental health company, which found that human resources (HR) leaders are finding...
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Tony Bickel: Wisconsin Cares About Kids
Our study conducted for the National Parents Organization and Wisconsin for Children and Families was featured in an article for the Chippewa...
Many Parents Skipping Mall Santa Visit in 2021, But Unconcerned Over Toy Shortage, Survey Finds
Our study for Zuhoo, the leading virtual Santa company, found that nearly half of parents who celebrate Christmas are planning to cancel their visit...
Exactly What Online Shoppers Value Most Within Their Favorite Retailer
For Zoovu, a consumer personalization company, we conducted The Humanizing Digital 2020 Report, which surveyed 1077 consumers between the ages of...
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Three Ways To Turn One Trade Show Into Year-Round Marketing Opportunities
Events are infrequent but important. According to a survey we conducted in partnership with Researchscape, 97% of respondents who attend at least...
The Results Are In! A Review of The 2018 Microservices Orchestration Survey
In mid-2017, we started our work on Zeebe, a next-generation workflow engine that can scale to millions of new workflow instances started per second...
Bear! Run! Will you outrun the bear? It’s not likely, but you can outrun your competitors.
Coding Dojo, the leading technology bootcamp dedicated to transforming businesses and careers through programming literacy, today announced the...
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Instant Financing Impacts Online Furniture Sales
The presence of instant financing options on retail websites can help spur online furniture sales, according to payment provider Klarna. Klarna,...
Marketing and Sales Measurement Data Cleanliness Remains A Challenge
Marketing is becoming more data-driven, but the extent to which such efforts can achieve results is very dependent on the quality of the data at...
Consumer Expectations Report + Infographic
The amount of information, choice and technological opportunities that are available today make nearly everyone expect more. Customer expectations...
Majority of Retail/CPG Investing in Generative AI
We conducted a survey of 285 retail, CPG, and wholesale executives globally in February 2024. The Relex State of Supply Chain 2024: Retail and CPG...
New Survey Reveals Present-Day Risks of Asbestos Exposure in America – 38% in High-Risk Jobs, 47% Vulnerable through Second-Hand Exposure
We recently conducted a survey on behalf of The Law Offices of Justinian C. Lane, Esq. - PLLC , a leading firm advocating for testing and...
New Data from Wave Shows 70% of Digital Entrepreneurs Carry Financial and Mental Burdens
On behalf of Wave, we conducted a survey of 1,087 U.S. business owners from January 22 to February 4, 2024 to get responses on factors impacting...