Case studies by category: B2B Surveys • Consumer Surveys • Employee Surveys • E-Commerce Surveys • Government & Policy Surveys • Healthcare Surveys • Omnibus Surveys • Small Business Surveys • Worldwide Surveys
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Act! Released Findings On the Role of CRM in Today’s SMBs
In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
HR Leaders Challenged in Addressing Employee Mental Health Needs
We recently released a study for Uprise Health, a leading digital mental health company, which found that human resources (HR) leaders are finding...
VisitPay Finds Medical Bills are High Stress, Low Priority in COVID Era
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of...
ECI Reveals Insights From Home Builder Survey
We conducted a Residential Home Construction Industry Survey for ECI to gauge the challenges faced by home builders in the past few years, and their...
Contractors: Download the 2022 Homeowner Survey Report
On behalf of ArcSite we conducted a survey of 1,000 homeowners about their past experiences with contractors. The study, which can be downloaded for...
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Marketers Are Starting to “Get” the Real Benefits of Personalization
According to data from Evergage/Researchscape International, marketers are starting to “get” one of the most fundamental values of personalized...
Over 1/3 of AI and Analytics Projects in the Cloud Fail Due to Data Quality, New Data Reveals
...“The growth of cloud computing is fundamental to the future of AI, analytics and machine learning initiatives,” said Trifacta CEO Adam Wilson....
Chief Digital Officers Are More Secure In Their Jobs Than Often Assumed
Contrary to widespread thinking that the chief digital officer position has a short shelf-life, a large majority of business and IT professionals...
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5 AI-Powered Apps To Deliver More Personalized Experiences
When mass media was invented, increasing its levels of personalization always seemed like an enormous task. How can you speak more directly to an...
Email’s Still the Most Common Channel for Personalization, but Efforts Remain Fairly Basic
More than three-quarters (77%) of marketers are personalizing their email marketing, which, joined by websites (52%), are the only channels in which...
Evergage Doubles Revenues for Third Straight Year, Delivering Personalization to More Than 3 Billion People
According to Evergage's fourth annual study, "2017 Trends in Personalization," conducted with Researchscape International, nine of out 10 marketers...
Greenlight Revolutionizes Credit with Industry-First Credit Builder for Teens to Build Credit Before Adulthood
The results of our March 2023 study for Greenlight was recently highlighted as they announced their first of its kind credit builder for teens under...
High Anxiety: New Data on The State Of Independent Practice Ownership
We conducted the State of Independent Practice Ownership report from April 14 to May 2, 2023 for Tebra. There were 112 respondents to the survey,...
Optavise Survey Shows Employers Have the Opportunity to Enhance Employee Understanding of Healthcare
We recently partnered with Optavise to conduct a survey of 1061 US employees working outside of the insurance industry with healthcare provided by...