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Study: Majority of B2B Companies Slow to Reap Rewards of Data Analytics
Data Intensity and Researchscape International released the results of a survey on June 29, showing that 63 percent of B2B companies are frustrated...
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Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
TCP Software’s “State of the U.S. Workforce” Survey Finds Significant Workforce Management Tech Gap Exists in Modern Businesses
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to...
IT Professionals Reveal Cloud Data Platform Highs and Lows of 2021
Our Cloud Data and Analytics Survey for ChaosSearch was recently published. For this study we interviewed 1,020 U.S. IT professionals, working in...
Many Parents Skipping Mall Santa Visit in 2021, But Unconcerned Over Toy Shortage, Survey Finds
Our study for Zuhoo, the leading virtual Santa company, found that nearly half of parents who celebrate Christmas are planning to cancel their visit...
WFH: Using AI to Battle Video Fatigue
In our survey for Uniphore, a conversational service automation (CSA) company, we asked 3100 consumers about their experiences of video fatigue...
MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds
In our recent survey for all-in-one money management solution for small businesses Wave, we found that over 70% of microbusinesses have struggled,...
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Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Personalization Engines
Our 2020 Trends in Personalization study for Salesforce was recently cited as part of why Salesforce made Gartner's Personalization Engines Magic...
Global Hiring Survey Reveals Renewed Focus on DE&I and Hiring Innovation
For video interviewing, assessments, chatbot and recruiting automation technology company HireVue, we conducted a worldwide study of 1,142 hiring...
Evergage Doubles Revenues for Third Straight Year, Delivering Personalization to More Than 3 Billion People
According to Evergage's fourth annual study, "2017 Trends in Personalization," conducted with Researchscape International, nine of out 10 marketers...
Greenlight CEO Says Latest App Seeks To ‘Empower More Parents To Start Investing’
Our survey for the money app for families Greenlight, was recently highlighted in an article discussing the growing importance of financial literacy...
MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds
In our recent survey for all-in-one money management solution for small businesses Wave, we found that over 70% of microbusinesses have struggled,...
3 in 4 Teens Lack Knowledge and Confidence in Personal Finance
A recent article was published in response to our survey for Greenlight, fielded between February 26 and March 2, 2021, among 1,029 respondents in...
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