by Jeffrey Henning | Jul 27, 2022 | AI and Machine Learning Surveys, B2B Surveys, Cloud Platform Surveys, Featured Brands, Finance Surveys, In the News, Small Business Surveys
In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better understand how their usage of customer relationship management (CRM) and marketing automation solutions have impacted their...
by Jeffrey Henning | Jun 27, 2022 | AI and Machine Learning Surveys, B2B Surveys, Business Intelligence and Data Analytics Surveys, Cloud Platform Surveys, Employee Surveys, In the News, Travel Surveys
Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...
by Jeffrey Henning | Jun 23, 2022 | B2B Surveys, Employee Surveys, Healthcare Surveys, Human Resource Surveys, Travel Surveys
We recently released a study for Uprise Health, a leading digital mental health company, which found that human resources (HR) leaders are finding more success in work by boosting nontraditional benefits like mental health and physical wellness support. For this study...
by Jeffrey Henning | Apr 19, 2022 | B2B Surveys, In the News, SaaS Surveys, Worldwide Surveys
(Updated to reflect new citation April. 19, 2022) As organizations seek to drive better relationships with their customers and prospects across channels, the question is no longer if they should deploy personalization but how. Equally fascinating is the why behind...
by Jeffrey Henning | Mar 31, 2022 | B2B Surveys, Consumer Surveys, Healthcare Surveys, In the News, Travel Surveys
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of their feelings in relation to medical billing and the stresses that COVID-19 has created. A large portion of...
by Jeffrey Henning | Feb 22, 2022 | B2B Surveys, CEO Surveys, Cloud Platform Surveys, In the News, SaaS Surveys, Travel Surveys
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to Manage Your People More Effectively. The survey was fielded between October 14-20, 2021, and found that many...
