by Jeffrey Henning | Dec 11, 2018 | B2B Surveys, E-Commerce Surveys, In the News, Retail Surveys, Small Business Surveys, Social Media Surveys
Omnichannel retailers create a unified shopping experience across every single device and channel that a consumer uses to interact with their business. A truly integrated, omnichannel approach covers all the online and offline channels a consumer may use during their...
by Jeffrey Henning | Dec 6, 2018 | B2B Surveys, Consumer Surveys, Finance Surveys, In the News, Real Estate Surveys
We conducted a study for mortgage servicing company Mr. Cooper from November 1-3. The purpose of the research was to get a better understanding of the stresses homeowners feel around the holidays, with many respondents feeling more concern over the status of their...
by Jeffrey Henning | Nov 22, 2018 | B2B Surveys, In the News, Major Media, Retail Surveys, Worldwide Surveys
…In which channels do marketers apply services that create a personal experience for the customers? More than half of them use personalization in email and on their own websites, but only a quarter of them use it in their mobile sites and apps, according to a...
by Jeffrey Henning | Nov 13, 2018 | B2B Surveys, In the News, Professional Service Surveys, Retail Surveys, Small Business Surveys, Social Media Surveys
Sensai, the first A.I.-powered social media marketing solution for small business, today announces general availability of its flagship product to address the recent changes to the algorithms of social media platforms that have made it incredibly difficult for small...
by Jeffrey Henning | Nov 10, 2018 | Blog, MRII
At the Insights Leadership Conference in San Diego this week, Reed Cundiff, GM of the Microsoft Customer & Market Research Team, discussed his group’s ongoing efforts to “digitally transform the insights function.” The mission of the insights department remains...
