UX in the Age of Personalization

If you listened to episode 180 of The Big Web Show, you heard two key themes: 1) personalization is now woven into much of the fabric of our digital technology, and 2) designers need to be much more involved in its creation and deployment. In my previous article we...

Consumer Research Omnibus Methodology

To ensure our online samples are representative, for our omnibus survey and our other surveys, we quota sample by a range of demographics. We then rim weight the results by gender, age, region, race/ethnicity, Hispanicity, and educational attainment. For social policy...