9 out of 10 Marketers Deploy Personalization to Improve Customer Experiences, According to New Evergage Study
(Updated to reflect new citation April. 19, 2022) As organizations seek to drive better relationships with their customers and prospects across channels, the question is no longer if they should deploy personalization but how. Equally fascinating is the why behind...
Mental Health, Physical Security Top Concerns In 2022
Our February 2022 study for Rave Mobile Safety was highlighted in a recent article about the concerns facing students in the coming year. The 2022 Crisis Communication and Safety in Education Survey received responses from 400 K-12 employees and over 380 higher...
VisitPay Finds Medical Bills are High Stress, Low Priority in COVID Era
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of their feelings in relation to medical billing and the stresses that COVID-19 has created. A large portion of...
Yes/No Questions vs. All-That-Apply Questions
Sometimes you have to say “No” to yes/no questions! While such questions are easy to write, they are not right for every task.