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Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
TCP Software’s “State of the U.S. Workforce” Survey Finds Significant Workforce Management Tech Gap Exists in Modern Businesses
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to...
IT Professionals Reveal Cloud Data Platform Highs and Lows of 2021
Our Cloud Data and Analytics Survey for ChaosSearch was recently published. For this study we interviewed 1,020 U.S. IT professionals, working in...
Apiture Introduces Family Banking from Greenlight to Help Financial Institutions Support Financial Literacy
From February 9-12 we conducted a study for Greenlight of 1,034 U.S. respondents with children from 8-18. We discussed their feelings about teaching...
School Safety Data Shows Rising Concerns
We conducted a survey of 1,000 parents with children in grades K-12 and an additional 1,000 teachers of the same grades. The study was conducted on...
Greenlight Revolutionizes Credit with Industry-First Credit Builder for Teens to Build Credit Before Adulthood
The results of our March 2023 study for Greenlight was recently highlighted as they announced their first of its kind credit builder for teens under...
Source Of Truth: Recession Fears Present an Opportunity For Employers To Lend Support
We conducted a series of surveys for Alegeus to help understand the investment challenges facing consumers. These studies found that many employees...
Small Business Owners have Concerns About Filing Their Taxes
We recently conducted a survey of business owners at small and midsize organizations for Rocket Lawyer. We received over 1,000 responses from owners...
94% of Consumers Consider their Local Independent Grocery Stores Important to Their Community According to New SurgePays Survey
We conducted a survey for SurgePays, Inc. between November 12 - 26, 2022. gathering feedback from 1,116 adult respondents, age 18 and above on the...
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Why New Survey That Shows Low Public Confidence In States To Distribute Covid-19 Vaccine Is A Wake-Up Call For Business Leaders
Our recent survey for Rave Mobile Safety was recently highlighted in an article. The study, which was conducted in late December 2020 and early...
Does Expertise Still Matter in the COVID Era?
...With so many of us listening to and relying on expertise to guide our thinking and decisions these days, we commissioned a research project with...
Proposed Bill Would Impose Presumption Granting Parents Temporary Joint Custody
Opponents and supporters of a proposed bill on shared parenting voiced their opinions at the Statehouse on Thursday. Senate Bill 157 would impose a...
VisitPay Finds Medical Bills are High Stress, Low Priority in COVID Era
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of...
Public Safety Personnel Face Challenges Responding To Crisis Situations: Report
We conducted the 2022 Survey Report: Public Safety Trends for Rave Mobile Safety, which was recently released. This study asked 273 first responders...
Paying Medical Bills Can Be an Emotionally Fraught Experience
We conducted a survey for healthcare management company Visitpay, which was highlighted in a recent article. Over 1000 consumers who had paid...
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Nearly Half of Small Businesses Feel The Impact Of Inflation On Their Cash Flow
For accounting software firm Xero, we interviewed 542 small businesses in June for its study "Money Matters: The impact of economic conditions on...
Greenlight Revolutionizes Credit with Industry-First Credit Builder for Teens to Build Credit Before Adulthood
The results of our March 2023 study for Greenlight was recently highlighted as they announced their first of its kind credit builder for teens under...
Future-Proofing Impulse Candy Sales in the Era of Autonomous Checkout
Our 2020 study for Zynstra was cited in an article on the rise of autonomous checkout in relation to the candy and chocolate industry. Read more at...
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Trucking Fleets Need Convincing Driver Safety Can Drive Revenue, Survey
For trucking safety company Motive, we conducted a survey [PDF] of 1100 truck fleet owners in March 2023 to better understand their priorities. The...
New Motorola Solutions Report Reveals Healthcare Workers’ Greatest Safety Concerns
For Motorola Solutions and Rave Mobile Safety, we conducted a survey of 500 healthcare workers aged 18+ in the United States. Responses were...
National Survey Reveals Overwhelming Majority of Teachers Have Concerns With Air Quality in Schools
We conducted a survey for Aura Air leading smart air platform to assess opinions on the air quality in and around schools in the US. In early...
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