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AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service
...A 2019 study of 314 marketing professionals by Evergage and Researchscape International found that major retailers, such as Carhartt and Zumiez,...
Over 1/3 of AI and Analytics Projects in the Cloud Fail Due to Data Quality, New Data Reveals
...“The growth of cloud computing is fundamental to the future of AI, analytics and machine learning initiatives,” said Trifacta CEO Adam Wilson....
The Rise of Artificial Intelligence in Marketing
...Studies have shown using AI to deliver personalized content on websites presents significant improvements in performance. One recent study, done...
Emergn Study Reveals Workplace Training Programs Lack Effectiveness and Alignment with Skills Employees Want Most
Our study for Emergn "The Pursuit of Effective Workplace Learning" was recently released after being conducted between July and August 2022. The...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
IT Professionals Reveal Cloud Data Platform Highs and Lows of 2021
Our Cloud Data and Analytics Survey for ChaosSearch was recently published. For this study we interviewed 1,020 U.S. IT professionals, working in...
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Paperless Parts Issues 2022 Custom Part Buyer Survey
We recently conducted a survey for Paperless Parts, the "2022 Custom Part Buyer Expectations" which served as a follow up to our similarly titled...
Insecurity Forcing Workers To Look At Their Benefits
We conducted a study for Alegeus, the leading provider of SaaS-based benefit funding and payment solutions, from October 14-16, 2022 with 1,175 U.S....
Redis Showcases Real-Time, Right Now Economy
For real-time data platform Redis, we conducted a survey of IT professionals in India in order to better understand the steps they are taking to...
Scan-And-Go Is a Lure for Shoppers
For the Consumer Perception Report: Scan-and-Go Shopping in 2022, by Anyline, a mobile data capture solutions provider, Researchscape surveyed 1,502...
Rocket Lawyer Survey Reveals How SMBs View Vaccines, Employment Law, and Legal Support
For Rocket Lawyer we conducted a study of over 1000 US small and mid sized businesses in October and November 2021, to get a better idea of their...
Paying Medical Bills Can Be an Emotionally Fraught Experience
We conducted a survey for healthcare management company Visitpay, which was highlighted in a recent article. Over 1000 consumers who had paid...
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HR Leaders Challenged in Addressing Employee Mental Health Needs
We recently released a study for Uprise Health, a leading digital mental health company, which found that human resources (HR) leaders are finding...
Where Does Gen Z Want to Work? Spotify, It Turns Out
We conducted the 2022 Career Interest Survey, the 13th overall, for the National Society of High School Scholars. This study of over 11,495 students...
Mental Health, Physical Security Top Concerns In 2022
Our February 2022 study for Rave Mobile Safety was highlighted in a recent article about the concerns facing students in the coming year. The 2022...
The State of Small Business in 2022: Majority of Owners Have Less Than $5,000 Free Cash Flow, Wave Survey Finds
Our study for one-stop money management solution for small businesses, Wave, was recently released. This online survey of 1,202 U.S. small business...
MIL-OSI: Report: Consumers Admit to Submitting False Fraud Disputes to Get Their Money Back
On behalf of Sift, Researchscape International polled 1,231 adults (aged 18+) across the United States via online survey in October and November...
Paying Medical Bills Can Be an Emotionally Fraught Experience
We conducted a survey for healthcare management company Visitpay, which was highlighted in a recent article. Over 1000 consumers who had paid...
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