Insecurity Forcing Workers To Look At Their Benefits

Insecurity Forcing Workers To Look At Their Benefits

by | Nov 4, 2022 | B2B Surveys, Business Intelligence and Data Analytics Surveys, Employee Satisfaction, Employee Surveys, Finance Surveys, Healthcare Surveys, Human Resource Surveys, In the News, SaaS Surveys, Travel Surveys

We conducted a study for Alegeus, the leading provider of SaaS-based benefit funding and payment solutions, from October 14-16, 2022 with 1,175 U.S. respondents. The results we found showed that respondents were turning towards employer-sponsored benefits choices,...
Research Finds Majority of Lenders Now Use Alternative Data in their Underwriting Process

Research Finds Majority of Lenders Now Use Alternative Data in their Underwriting Process

by | Oct 24, 2022 | B2B Surveys, Business Intelligence and Data Analytics Surveys, Finance Surveys, In the News, Real Estate Surveys

For Nova Credit, we conducted a survey of 185 decision makers in the lending industry in October 2022. The study found that underwriting could be better implemented, with three-quarters (74%) of lenders responding that they believe traditional credit report data does...
Emergn Study Reveals Workplace Training Programs Lack Effectiveness and Alignment with Skills Employees Want Most

Emergn Study Reveals Workplace Training Programs Lack Effectiveness and Alignment with Skills Employees Want Most

by | Oct 11, 2022 | B2B Surveys, Business Intelligence and Data Analytics Surveys, Education Surveys, Employee Satisfaction, Employee Surveys, In the News

Our study for Emergn “The Pursuit of Effective Workplace Learning” was recently released after being conducted between July and August 2022. The study, for which we asked over 1200 professionals in the US and UK their thoughts on how businesses can better...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

by | Jun 27, 2022 | AI and Machine Learning Surveys, B2B Surveys, Business Intelligence and Data Analytics Surveys, Cloud Platform Surveys, Employee Surveys, In the News, Travel Surveys

Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...