Research Finds Majority of Lenders Now Use Alternative Data in their Underwriting Process

Research Finds Majority of Lenders Now Use Alternative Data in their Underwriting Process

For Nova Credit, we conducted a survey of 185 decision makers in the lending industry in October 2022. The study found that underwriting could be better implemented, with three-quarters (74%) of lenders responding that they believe traditional credit report data does...
Emergn Study Reveals Workplace Training Programs Lack Effectiveness and Alignment with Skills Employees Want Most

Emergn Study Reveals Workplace Training Programs Lack Effectiveness and Alignment with Skills Employees Want Most

Our study for Emergn “The Pursuit of Effective Workplace Learning” was recently released after being conducted between July and August 2022. The study, for which we asked over 1200 professionals in the US and UK their thoughts on how businesses can better...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...
Over 1/3 of AI and Analytics Projects in the Cloud Fail Due to Data Quality, New Data Reveals

Over 1/3 of AI and Analytics Projects in the Cloud Fail Due to Data Quality, New Data Reveals

…“The growth of cloud computing is fundamental to the future of AI, analytics and machine learning initiatives,” said Trifacta CEO Adam Wilson. “Unfortunately, the pace and scale at which this growth is happening underscores the need for coordinated data...