Act! Released Findings On the Role of CRM in Today’s SMBs

by Jeffrey Henning | Jul 27, 2022 | AI and Machine Learning Surveys, B2B Surveys, Cloud Platform Surveys, Featured Brands, Finance Surveys, In the News, Small Business Surveys

In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better understand how their usage of customer relationship management (CRM) and marketing automation solutions have impacted their...

Rocket Lawyer Survey Reveals How SMBs View Vaccines, Employment Law, and Legal Support

by Jeffrey Henning | Dec 20, 2021 | B2B Surveys, In the News, Small Business Surveys, Travel Surveys

For Rocket Lawyer we conducted a study of over 1000 US small and mid sized businesses in October and November 2021, to get a better idea of their perspectives on a wide range of legal topics. Notably 55% of the respondents stated that they didn’t need a loan,...

Wave Study Reveals Factors That Can Increase Timely Payments For Microbusinesses by More Than 15%

by Jeffrey Henning | Nov 12, 2021 | B2B Surveys, Employee Surveys, Finance Surveys, In the News, SaaS Surveys, Small Business Surveys

We conducted a survey for Macro Trends in Microbusiness: The Wave Report on Getting Paid 2021, in July 2021 for all-in-one money management solution Wave, asking 1008 US microbusiness owners about the challenges they have been facing. The study also found that a...

MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds

by Jeffrey Henning | Jul 27, 2021 | B2B Surveys, Employee Surveys, Finance Surveys, In the News, Small Business Surveys, Travel Surveys

In our recent survey for all-in-one money management solution for small businesses Wave, we found that over 70% of microbusinesses have struggled, waiting up to six months for payments. The study, conducted in July 2021, asked 1008 US microbusiness owners about the...

Guest Blog: Shock and Awe – A Guide to Creating A Customer Experience They’ll Talk About For Life

by Jeffrey Henning | Sep 29, 2019 | B2B Surveys, Employee Surveys, In the News, Small Business Surveys

…According to a Researchscape International study​, the top benefits of personalization include, improved customer experience (55%), improved brand perception (39%), and increased lead generation and customer acquisition (46%). Trust me. Personalization is how...

Top Takeaways from the 2019 U.S. Small Business Technology Trends Report – Salon and Spa Market

by Jeffrey Henning | Sep 12, 2019 | B2B Surveys, In the News, Small Business Surveys

Many small salons business owners are evaluating and implementing software tools that not only enable them to remain competitive, but that also empower growth. To understand this shift and how it impacts our customers’ needs, DaySmart Software, the makers of Salon...