by Jeffrey Henning | Mar 13, 2021 | B2B Surveys, Consumer Surveys, Employee Surveys, In the News
We conducted a study for Coveo, a software firm focused on relevance platforms, in which we asked 1988 US consumers about their frustrations and challenges across Ecommerce, customer service, and employee experiences. The study found that 85% of respondents were not...
by Jeffrey Henning | Feb 12, 2021 | B2B Surveys, In the News
Our research into the benefits of personalization in marketing was highlighted in a recent article on What They Think. “Gone are the days of evaluating campaigns largely in terms of response rate, conversion rate, and dollars per sale. Have you noticed? When we...
by Jeffrey Henning | Feb 8, 2021 | Blog
When I first started out in research, we would conduct executive interviews face-to-face. I would often both cold-call the executives in advance and then travel and do the interviews. Two of my favorite CTO interviews occurred when I was transferred to England for a...
by Jeffrey Henning | Feb 8, 2021 | News, tcheevers
For 2021, we’ve revamped our omnibus pricing to offer you greater flexibility, to enable you to trade off budget, timing, and sample size as best meets your or your clients’ needs. We can turn around on-demand surveys within 24 hours. These on demand or “News Cycle”...
by Jeffrey Henning | Feb 5, 2021 | Consumer Surveys, Government and Policy Surveys, In the News, Major Media, Travel Surveys
Our recent survey for Rave Mobile Safety was recently highlighted in an article. The study, which was conducted in late December 2020 and early January 2021, polled 1011 adults across the US in order to better understand the challenges public safety leaders and...