by Jeffrey Henning | Apr 19, 2022 | B2B Surveys, In the News, Professional Service Surveys, SaaS Surveys, Worldwide Surveys
(Updated to reflect new citation April. 19, 2022) As organizations seek to drive better relationships with their customers and prospects across channels, the question is no longer if they should deploy personalization but how. Equally fascinating is the why behind...
by Jeffrey Henning | Apr 4, 2022 | Education Surveys, Employee Surveys, Human Resource Surveys, In the News, Security Surveys, Travel Surveys
Our February 2022 study for Rave Mobile Safety was highlighted in a recent article about the concerns facing students in the coming year. The 2022 Crisis Communication and Safety in Education Survey received responses from 400 K-12 employees and over 380 higher...
by Jeffrey Henning | Mar 31, 2022 | B2B Surveys, Consumer Surveys, Healthcare Surveys, In the News, Travel Surveys
Updated to include recent citations. We surveyed 1661 US consumers from November 10-13, 2020 for VisitPay, in order to get a better understanding of their feelings in relation to medical billing and the stresses that COVID-19 has created. A large portion of...
by Jeffrey Henning | Feb 28, 2022 | Blog
Your client says that questionnaire you’re writing should ask your customers “What is your overall satisfaction with our product?” and should use a five-point scale. Sounds simple, you think to yourself, then go to write the question. Which format do you use? Like...
by Jeffrey Henning | Feb 22, 2022 | B2B Surveys, CEO Surveys, Cloud Platform Surveys, In the News, SaaS Surveys, Travel Surveys
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to Manage Your People More Effectively. The survey was fielded between October 14-20, 2021, and found that many...
