AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service

AI-Powered Chat and Cognitive Search Personalize Fast Customer Self-Service

…A 2019 study of 314 marketing professionals by Evergage and Researchscape International found that major retailers, such as Carhartt and Zumiez, are successfully using machine learning to boost online sales conversions. The retailers use machine learning to...
Postgraduate Degree Survey

Postgraduate Degree Survey

Over half of U.S. adults (53%) state they are not at all likely to get a postgraduate degree in the future compared to a third who had any certainty in acquiring one (32%) or the one-sixth who have (15%). When asked if they were currently enrolled in a postgraduate...

Grocery Shopping Survey

We all need to eat and, for a majority of consumers, that involves the chore of grocery shopping, but how and when do most consumers go about it? When do we shop? Nearly half of consumers shop for groceries on Fridays (45%) or Saturdays (46%) with Sundays (37%) and...