Key Recommendations for Online Sampling

Probability sampling remains the gold standard for producing results that are representative of target populations. So much so that non-probability methods typically try to emulate or mimic probability sampling where possible: Positioning a panel survey as a random...

Intercept Surveys

Where river sampling is typically a supplemental source of responses to panel surveys, intercept surveys gather all their responses by interrupting traffic to web sites. CivicScience, Google Consumer Surveys (GCS) and RIWI each intercept people in their everyday use...

River Sampling

People who are willing to be members of panels differ in many ways from people who aren’t. This too lessens the representativeness of panel research. For instance, in a recent CASRO webinar, NPD Group reported that 70% of their panel members are introverted, compared...

Separate the Brand from the Team: UX vs UI

The liberal arts component of my education focused on psychology. One of the areas where I find that I’m able to draw on that base is question design. How to ask a question that doesn’t suggest or influence the answer?I recently took a customer satisfaction survey for...

Social Marketing and Holidays

Last year the Community Managers Meetup in New York City hosted a great panel on the topic of “Social Media, Brands and Holidays”, with participants including Kate Gold, Social Media Director at Food Network; Ying Huang, Senior Organic Marketing...