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To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference

To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference

by Logan Mine | Feb 22, 2022 | B2B Surveys, COVID-19 Surveys, Employee Surveys, Human Resource Surveys, In the News, SaaS Surveys

Our 2021 study for Uniphore was cited in an article about workers feelings towards Zoom, and how the current state of meetings have been effected in the past few years. “In a 2021 survey by Researchscape International, 39 percent of U.S. respondents said they...
To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference

WFH: Using AI to Battle Video Fatigue

by Logan Mine | Sep 26, 2021 | B2B Surveys, Consumer Surveys, COVID-19 Surveys, In the News, Social Media Surveys, Worldwide Surveys

In our survey for Uniphore, a conversational service automation (CSA) company, we asked 3100 consumers about their experiences of video fatigue during the COVID-19 pandemic, which has led to a huge decrease of in person meetings. The study, which asked 1,000 U.S....

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