Fresh Strategies for Rebuilding Retail

Fresh Strategies for Rebuilding Retail

In our October 2020 survey for Blue Yonder, we asked 300 senior executives about the increased importance of e-revenue for retailers. 14% of those surveyed stated that they fully automated their fulfillment centers, with an additional 21% planning to do so in the...
Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Personalization Engines

Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Personalization Engines

Our 2020 Trends in Personalization study for Salesforce was recently cited as part of why Salesforce made Gartner’s Personalization Engines Magic Quadrant as a leader in the industry. The study asked 326 marketing professionals across industries and countries...
The Case for 5-Point Unipolar Scales

The Case for 5-Point Unipolar Scales

As teams assemble questionnaires for us to review, these draft survey instruments often end up with a mishmash of scales, with different questions having scales with three, four, five, seven, eleven, or more items, as everyone incorporates their favorite scale. One of...
MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds

MIL-OSI: Microbusinesses at Risk: 1 in 4 Report Not Receiving Payments or Waiting Over a Year to Be Paid, Wave Survey Finds

In our recent survey for all-in-one money management solution for small businesses Wave, we found that over 70% of microbusinesses have struggled, waiting up to six months for payments. The study, conducted in July 2021, asked 1008 US microbusiness owners about the...