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Act! Released Findings On the Role of CRM in Today’s SMBs
In May, we partnered with Act! to survey 1,146 U.S. small and medium-sized business owners and managers. The study was conducted to better...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers
Our study "Is the Future of Service at Home?" for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried...
TCP Software’s “State of the U.S. Workforce” Survey Finds Significant Workforce Management Tech Gap Exists in Modern Businesses
On behalf of TCP Software we surveyed 304 U.S. managers and executives for their study The State of the U.S. Workforce: Bridging the Tech Gap to...
Survey Finds COVID-19 and Student Mental Health Top List of Safety Concerns at K-12 Schools, Colleges and Universities
Our study for Rave Mobile Safety was released as the 2021 Crisis Communication and Safety in Education Survey. The study asked 642 individuals...
Global Hiring Survey Reveals Renewed Focus on DE&I and Hiring Innovation
For video interviewing, assessments, chatbot and recruiting automation technology company HireVue, we conducted a worldwide study of 1,142 hiring...
Why New Survey That Shows Low Public Confidence In States To Distribute Covid-19 Vaccine Is A Wake-Up Call For Business Leaders
Our recent survey for Rave Mobile Safety was recently highlighted in an article. The study, which was conducted in late December 2020 and early...
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Evergage Says Majority Of Brands Use Personalization
According to Evergage’s “2016 Trends in Personalization” report, 85 percent of marketers are using personalization this year. Conducted with...
3 in 4 Teens Lack Knowledge and Confidence in Personal Finance
A recent article was published in response to our survey for Greenlight, fielded between February 26 and March 2, 2021, among 1,029 respondents in...
Not Everyone is Feeling the Recovery: The Economy as Told By 8 Charts
The COVID-19 coronavirus has had a serious impact on many American's lives, as a poll conducted by Researchscape of 3,113 US adults found that only...
Poor Credit Health Leads to Shame, Tears and Hurts Mental, Physical Health
Credit Sesame, the leading financial health management platform, today announced new survey findings that reveal the toll poor credit health takes...
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