To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference

To Zoom or Not To Zoom: When Clients Want (and Don’t Want) to Videoconference

Our 2021 study for Uniphore was cited in an article about workers feelings towards Zoom, and how the current state of meetings have been effected in the past few years. “In a 2021 survey by Researchscape International, 39 percent of U.S. respondents said they...
Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Personalization Engines

Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Personalization Engines

Our 2020 Trends in Personalization study for Salesforce was recently cited as part of why Salesforce made Gartner’s Personalization Engines Magic Quadrant as a leader in the industry. The study asked 326 marketing professionals across industries and countries...
Symphony “Workplace Confidential” Survey: Today’s Casual Workforce Creates Major Security Risk for Employers

Symphony “Workplace Confidential” Survey: Today’s Casual Workforce Creates Major Security Risk for Employers

Symphony Communication Services, LLC, the leading secure team collaboration platform, today released the results of its Symphony Workplace Confidential Survey, which examined the growth of new collaboration tools and platforms entering the workplace. The findings...
Evergage Doubles Revenues for Third Straight Year, Delivering Personalization to More Than 3 Billion People

Evergage Doubles Revenues for Third Straight Year, Delivering Personalization to More Than 3 Billion People

According to Evergage’s fourth annual study, “2017 Trends in Personalization,” conducted with Researchscape International, nine of out 10 marketers say their customers expect personalized experiences. The often-cited study also examined how – and how...