by Jeffrey Henning | Mar 13, 2021 | B2B Surveys, Consumer Surveys, Employee Surveys, In the News
We conducted a study for Coveo, a software firm focused on relevance platforms, in which we asked 1988 US consumers about their frustrations and challenges across Ecommerce, customer service, and employee experiences. The study found that 85% of respondents were not...
by Jeffrey Henning | Feb 12, 2021 | B2B Surveys, In the News
Our research into the benefits of personalization in marketing was highlighted in a recent article on What They Think. “Gone are the days of evaluating campaigns largely in terms of response rate, conversion rate, and dollars per sale. Have you noticed? When we...
by Jeffrey Henning | Jan 22, 2021 | B2B Surveys, Consumer Surveys, Food and Fitness Surveys, Healthcare Surveys, In the News, Nonprofit Surveys, Omnibus Surveys, Travel Surveys
Our study for The Monday Campaigns was highlighted in a article addressing the health impacts of the COVID-19 pandemic. We surveyed 1063 US citizens in November 2020, to better understand the impact the lockdown has had on their daily routines, as well as the effect...
by Jeffrey Henning | Jan 14, 2021 | B2B Surveys, CEO Surveys, In the News, Retail Surveys, Travel Surveys
The second installment of our survey for Blue Yonder was released, polling 300 senior executives from retail and e-commerce in October 2020. This report identifies “the most pressing e-commerce fulfillment priorities and investments of today’s retail executives...
by Jeffrey Henning | Dec 17, 2020 | AI and Machine Learning Surveys, B2B Surveys, Cloud Platform Surveys, Employee Surveys, In the News
The current COVID-19 pandemic currently threatens economies with major disruptions and uncertainties. In this volatile economic environment, artificial intelligence and machine learning technologies are emerging as key strategies for both surviving today’s...
by Jeffrey Henning | Dec 8, 2020 | B2B Surveys, CEO Surveys, Employee Surveys, In the News, Travel Surveys
For Blue Yonder we released the Fulfillment Research Report, which focused on the effect the COVID-19 pandemic has influenced automation in the workplace and usage of micro-fulfillment centers and dark stores. The October 2020 study asked 300 senior executives across...