Review of a Decade of Netnography Research

In an ESOMAR 3D 2011 presentation, Gregor Jawecki of HYVE reviewed the past decade of netnography research to understand its implications for future social media analysis. What is netnography? “Netnography uses natural occurring and openly accessible consumer...

Tell Me What You Want, What You Really, Really Want

Annie Pettit of Conversition, in a presentation at ESOMAR 3D 2011, set out to demonstrate that you can use social media to prove more people like bank fees than cookies. All you have to do is get the analysis wrong by making some common mistakes. When designing social...

The Researchification of Games

“Since the majority of money spent on market researh is spent on de-contextualised market research – which is essentially asking people to make a theoretical decision – how much predictive value does this really have?” – Rory Sutherland...

How Public is Social Media? Research Perspectives

At ESOMAR 3D 2011, Mike Cooke chaired a panel discussion on privacy with: Adam Phillips, the chair of the ESOMAR Professional Standards Committee and Legal Committee Annie Pettit, of Research Now Manilla Austin, of Communispace Reg Baker, of Market Strategies...