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Virtual Events During COVID-19: Untapped Opportunity
Using Researchscape, an agile market research consultancy, 4A’s Research surveyed 1048 people to learn about consumer participation in online events...
Study: Gap Found Between Customer Expectations And Reality
According to a Talend study released Wednesday, 63% of respondents said using data to better understand customers is a top business priority for...
2020 Personalization Trends Survey: Participate Today
Together with Researchscape International, Evergage has conducted and published our well-known “Trends in Personalization” study [PDF] for the last...
Earth Day Message — Don’t Stress Out
Consumers are generally unaware of how they can take their energy use into their own hands and help to reduce greenhouse gas emissions (GHG), and...
Exclusive 4A’s Research Offers Keen Insight Into Brand Loyalty
A recent 4A 's survey, conducted with Researchscape, shows the main reasons consumers stop shopping a brand are quality, price, reliability and...
43% of Next Home Buyers Will Use Existing Mortgage Lender
More than three quarters of existing homeowners say they feel more confident with their second purchase. In a survey conducted in March for Mr...
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New Survey of Texas Residents Reveals Chasm Between Decades-Old Child Support Laws and Public Opinion
We were commissioned by the National Parents Organization to conduct a statewide survey of 564 Texas residents from July 15-19, 2022. The study...
Survey – 49% of Consumers Believe Brands Are Neglecting In-App Customer Support
We recently conducted a survey for Helpshift, a company that assists with in-app customer service and user support for mobile-first brands. Between...
Visibility and Control are Consumers’ Priorities for Last-Mile Delivery
Our study for Anyline, Last-Mile Delivery: Customer Perception Report 2022, was recently released. We conducted this study between Feb. 14 to 17,...