The MRX Community’s First Anniversary

A year ago today I had run out of patience with the #MR hashtag on Twitter. While it had a thriving community of researchers, it was also full of spam, drive-by tweeters and nonsense. Tongue planted firmly in cheek, I wrote a pastiche of the U.S. Declaration of...

Surveys are Dead, Bad, Mobile

Here are five of the most retweeted links on the Twitter #MRX communitythis week, four of which touch on challenges with surveys.   Are surveys a thing of the past? – Ray Poynter recently led a brainstorming session on the future of market research: When the...

Still Crazy After All These Years

For my wife’s birthday, I took her to see Paul Simon when he came to Boston a few weeks ago. His concert got me thinking that there may not be another artist who has had at least one hit single in each decade starting with the 1960s. Few musicians adapt with the...

Brand Preference vs Market Share

Recently we were reporting the results of a survey on brand preference. The customer’s first reaction was that the data was wrong – “I know Brand Y has nowhere near that market share,” he said.   He was right: Brand Y was a regional player with single-digit...