Issues with Grid Questions

Issues with Grid Questions

Grid or matrix questions are a concise technique for visually representing a series of items to be rated on a common scale. Unfortunately, grid questions raise a number of issues.

Common Mistakes when Writing Survey News Releases

Common Mistakes when Writing Survey News Releases

Survey news releases have their own unique needs, in part due to the statistical material they present. Here are some common mistakes made when reporting survey results: Overgeneralizing. Claiming “X% of widget vendors use the cloud” is an exaggeration of how...
A Decade of Continuous Innovation

A Decade of Continuous Innovation

As we celebrate our 10th anniversary since the founding of Researchscape, I have a newfound appreciation for our dedication to continuous innovation. At this point, our team has logged 2,128 suggestions for process improvements and implemented 825 of them in...
The Case for Fully Labeled Scales

The Case for Fully Labeled Scales

Your client says that questionnaire you’re writing should ask your customers “What is your overall satisfaction with our product?” and should use a five-point scale. Sounds simple, you think to yourself, then go to write the question. Which format do you use? Like...