by Jeffrey Henning | May 12, 2017 | Blog
Researchscape surveyed 100 U.S. executives regarding their organization’s experience with the PR firm it has on retainer. The survey measured the big picture of customer experience, satisfaction, and loyalty. It compared overall satisfaction with a variety of...
by Jeffrey Henning | May 11, 2017 | Consumer Surveys, Cybersecurity Surveys, In the News, Security Surveys
Talend (NASDAQ: TLND), a leader in cloud and big data integration software, announced the results of an international consumer and IT business survey that uncovers a startling gap between customer expectations, and the reality of what organizations are currently...
by Jeffrey Henning | May 9, 2017 | Uncategorized
While credit cards remain the dominant way to pay online in the U.S., some merchants are beginning to give their customers the option to pay in installments and/or offer credit. And, according to new research, these retailers are on the right track. Three-quarters of...
by Jeffrey Henning | May 9, 2017 | Uncategorized
New research has uncovered a startling gap between what consumers expect and what businesses are currently providing—despite a wealth of data available about customer behavior and purchasing choices, companies have a long way to go in terms of effectively using this...
by Jeffrey Henning | May 8, 2017 | Uncategorized
Talend, an organization that specializes in cloud and big data integration software, released the results of a survey that looks at the how data is being used by organizations to meet customer expectations. The study, conducted by Researchscape, found that although...
