• Omnibus Surveys
  • Rapid Research
  • ResearchStory
0 Items
Researchscape
  • PR Surveys
  • Custom Surveys
  • Shop
    • À La Carte Services
    • B2B Surveys
    • Bestsellers
    • Consumer Surveys
    • Healthcare Surveys
    • House Lists
    • Market Segments
    • Omnibus Surveys
    • PR Surveys
    • Rapid Research
    • Survey Analysis
    • Telephone Surveys
    • Worldwide Surveys
  • Case Studies
  • Contact Us
  • Blog
Select Page
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

by Jeffrey Henning | Jun 27, 2022 | AI and Machine Learning Surveys, B2B Surveys, Business Intelligence and Data Analytics Surveys, Cloud Platform Surveys, Employee Surveys, In the News, Travel Surveys

Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...

Cart

Top 10 Posts

  • When and How to Use Bipolar Scales
  • Pros and Cons of Including Partial Responses to Surveys
  • The Ideal Survey Length
  • Automation Adoption is up, but Challenges Persist
  • The Case for 5-Point Unipolar Scales
  • Market Research Conference Calendar
  • Rating Scales to use when Writing Surveys
  • 3 Ways Hackers Steal Your Company’s Mobile Data
  • Asking Too Much
  • Improving the Respondent Experience

GET STARTED TODAY.

QUESTIONS? NEED SOMETHING EXTRA?
CALL US TOLL FREE AT +1 (888) 983-1675 OR EMAIL.

EMAIL US
BOOK ONLINE APPOINTMENT
ORDER NOW