In the second virtual webinar in a new series hosted by O’Dwyer’s and moderated by our very own Tony Cheevers, there was a focus on “The Great Resignation” and “Quiet Quitting”. Dr. Kerry O’Grady, Faculty Director and Associate Professor of Practice at Georgetown University led the discussion on how blame has mistakenly landed on the employee, which tends to overshadow the real issue that underlies these problems, a higher-up causing a negative workplace experience. O’Grady used the following metaphor to illustrate the steps needed to change a boss’s perspective, stating “What happens after you’ve been on the train for a while? You know where the café car is, what end of the car has the bathroom, picked up on annoyances from fellow riders, etc. But if you were to move to a different car, you’d have to relearn the logistics of the train and adjust your viewpoint.” Listen to the webinar on O’Dwyer’s, where you can also view the slide presentation and transcript. and look forward to the next installment in the series on Oct. 18th at 2 p.m. EDT “To Plan or Not to Plan: Strategic Planning in a Dynamic World.” Panelists are Monique Waters, Founder at H20 Strategies and Tina Charpentier, Executive VP at Padilla. Followed by “Leading Through Challenging Times” Nov. 15th @ 3 p.m. EDT. Jean Serra, Founder of V2 Communications, will lead the discussion.

Read the original article on O’Dwyer’s.

Author Notes:

Jeffrey Henning

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Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the Insights Association and the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.