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5 Success Factors Of An Online Community In Its 10th Year

by Jeffrey Henning | Apr 25, 2019 | Blog, MRII

At IIeX North America in Austin, Stephen Thompson of Recollective, Tiffany Ng of Experian, and Holly O’Neill of Talking Business LLC shared five key success factors for Experian’s online community, voicesHUB, now going on its tenth year. Holly O’Neill was instrumental...

Why are Network security guidelines so often ignored?

by Jeffrey Henning | Apr 25, 2019 | In the News

A new survey and research report from Symphony Communications Services, the global, secure, cloud-based, communication and content sharing platform company, shows that a quarter of UK and US workers (well 24 per cent to be accurate) routinely connect to networks they...

Evergage Study Confirms: Personalization Is Pretty Darn Important

by Jeffrey Henning | Apr 25, 2019 | Uncategorized

At Loyalty360, we’ve been seeing, for quite a long time actually, that personalization is extremely important. In discussions we’ve had with thought leaders in the customer loyalty space, personalized marketing has come out as a goal that many brands are seeking. That...

A casual approach to workplace communications presents major security risks

by Jeffrey Henning | Apr 24, 2019 | In the News

Workers are comfortable sharingpersonal, sensitive and confidential information over chat platforms. They practice risky digital habits, and don’t care if their communications are leaked.Symphony Communication Services Workplace Confidential Survey, which polled over...

Slack Connects to Email Users, Expands Shared Channels for B2B Comms

by Jeffrey Henning | Apr 24, 2019 | In the News

Enterprise collaboration network provider Slack served up a bunch of new features at its Frontiers conference here on April 24. The event kicked off with tennis star Serena Williams in an on-stage conversation with Slack CEO Stewart Butterfield.Some of the features...
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