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Guest Blog: Shock and Awe – A Guide to Creating A Customer Experience They’ll Talk About For Life

Guest Blog: Shock and Awe – A Guide to Creating A Customer Experience They’ll Talk About For Life

by Dominic DeSousa | Sep 29, 2019 | B2B Surveys, Employee Surveys, In the News, Small Business Surveys

…According to a Researchscape International study​, the top benefits of personalization include, improved customer experience (55%), improved brand perception (39%), and increased lead generation and customer acquisition (46%). Trust me. Personalization is how...

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