by Jeffrey Henning | May 9, 2017 | Uncategorized
New research has uncovered a startling gap between what consumers expect and what businesses are currently providing—despite a wealth of data available about customer behavior and purchasing choices, companies have a long way to go in terms of effectively using this...
by Jeffrey Henning | May 9, 2017 | Uncategorized
While credit cards remain the dominant way to pay online in the U.S., some merchants are beginning to give their customers the option to pay in installments and/or offer credit. And, according to new research, these retailers are on the right track. Three-quarters of...
by Jeffrey Henning | May 8, 2017 | Uncategorized
Talend, an organization that specializes in cloud and big data integration software, released the results of a survey that looks at the how data is being used by organizations to meet customer expectations. The study, conducted by Researchscape, found that although...
by Jeffrey Henning | May 4, 2017 | Uncategorized
Online merchants looking to increase their sales volume may want to consider offering instant financing. A study by Researchscape International reveals that 75% of respondents would be more likely to purchase from an online retailer that offers instant financing than...
by Jeffrey Henning | May 2, 2017 | B2B Surveys, In the News
Organizations continue to pour money into big data and analytics to better understand customers, but in many cases there remains a large gap between customer expectations and what organizations are really providing. Read more at Information Management.