According to new research from Nextiva, the state of an organization’s communications has a significant impact on its bottom line, as well as its ability to meet business goals and retain talent. The 2016 Business Communications Survey revealed that 63 percent of business professionals surveyed experience communications-related issues with their customers, colleagues or team that stops them from achieving business goals on at least a weekly basis. A full quarter of respondents said communication issues have led to lost customers, and 13 percent of respondents said they lost co-workers over those issues.
