Automation Adoption is up, but Challenges Persist

by | Sep 14, 2021 | B2B Surveys, In the News, Insurance Surveys, Worldwide Surveys

We conducted the Realizing the Human-Machine Relationship report in May 2021 for Emergn. We asked 320 directors, VPs, and CFOs from Germany, Switzerland, UK, and US, questions about how they are implementing automation into the different aspects of their life sciences, insurance, and financial service businesses. 91% of those surveyed stated that automation has had a positive impact on the business, although only 20% of companies said that they use it to innovate new services. In regards to the growing importance of AI, 60% of those surveyed stated they believe that it is the most impactful new technology. Read more on Venture Beat, Businesswire, Yonder Consulting, Bank Automation News, RPA Today, or The Horizons Tracker.

Author Notes:

Jeffrey Henning

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Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.