At the Festival of NewMR last week, Paul McDonald of Google Consumer Surveys shared some early findings from his ongoing research into the differences between iPhone and Android users, and between smartphone users and the general Internet population. The rise of mobile panels, including Google’s new mobile panel Google Opinion Rewards, makes it important that researchers understand the differences between these groups. Some panels, including Google’s, are limited to one smartphone operating system.

Google ran 45 separate 2-question surveys on its Google Consumer Surveys platform, each with 2,000 qualifying respondents. Only respondents who owned either an Apple iPhone or an Android smartphone qualified. For ease of analysis, Google grouped these 45 questions into 7 different categories.

Continued on Research Access

Author Notes:

Jeffrey Henning

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Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the Insights Association and the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.