It’s not surprising that many small business owners are turning to technology to solve these challenges and are succeeding in doing so. More than half (51 percent) have adopted business management software. Benefits associated with deploying business management software include reduced manual effort and paperwork (61 percent), increased customer satisfaction (49 percent) and improved work/life balance (48 percent). Of the respondents who use business management software, 42 percent recognize the benefits of cloud-based products, while 38 percent still prefer on-premise software…
…DaySmart Software partnered with research firm Researchscape International to survey a total of 1,763 U.S. small business owners in March and April 2019. Respondents are key decision-makers and full or partial owners of businesses with fewer than 100 employees, with the majority of respondents (62 percent) having 0-9 employees.
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