On behalf of ArcSite we conducted a survey of 1,000 homeowners about their past experiences with contractors. The study, which can be downloaded for free [PDF], was conducted in late 2021, and uncovered some surprising statistics related to repair work. For instance, our data shows that 42% of homeowners budget less than $1,000 for home repair work – with 16% saying they budget nothing. It’s no surprise then, that homeowners seek out more than one bid for a repair or renovation job. 95% of people said they get more than one bid, and a majority often get three or more bids. This means that contractors should always expect competition, so standing out from a stack of quotes is key to winning more jobs.
Read more on ArcSite.
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Author Notes:
Jeffrey Henning
Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the Insights Association and the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.
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