The first part of our Future of Fulfillment Report for Blue Yonder found that e-commerce revenue has increased by 33% in the past year, with this sudden shift causing some growing pains as retailers struggle to meet the surge in demand. This shift comes as no surprise as people look to digital storefronts as a safer alternative to in-person shopping.
The survey was conducted in October 2020 on 300 senior executives across retail and e-commerce in the US. Another key finding was that 71% of executives expanded their logistic networks to meet increased demand.
Read the full story at CEP Research, Retail Info Systems, Supply & Demand Chain Executive, Chain Store Age, Inbound Logistics, Modern Materials Handling.
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Author Notes:
Jeffrey Henning
Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the Insights Association and the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.
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