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Be Omnichannel or Be Nothing
Omnichannel retailers create a unified shopping experience across every single device and channel that a consumer uses to interact with their...
Mr. Cooper Survey: Holidays Bring Spending Stress to Many Americans
We conducted a study for mortgage servicing company Mr. Cooper from November 1-3. The purpose of the research was to get a better understanding of...
Brands in Retail and E-Commerce Want to Create a Personal Customer Experience — but Are Not There Yet
...In which channels do marketers apply services that create a personal experience for the customers? More than half of them use personalization in...
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Why New Survey That Shows Low Public Confidence In States To Distribute Covid-19 Vaccine Is A Wake-Up Call For Business Leaders
Our recent survey for Rave Mobile Safety was recently highlighted in an article. The study, which was conducted in late December 2020 and early...
New Survey Highlights Pandemic’s Effects on Health Goals, Behaviors
Our study for The Monday Campaigns was highlighted in a article addressing the health impacts of the COVID-19 pandemic. We surveyed 1063 US citizens...
Survey On Retail Trends: Expect More Automation, Microfulfillment, And ‘Pop Up’ DCs
The second installment of our survey for Blue Yonder was released, polling 300 senior executives from retail and e-commerce in October 2020. This...