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Businesses Building AI Applications Are Shifting to Open Infrastructure
...From a larger lens, the industry has witnessed a massive shift to open infrastructure. One study by Researchscape noted that 70% of companies are...
Personalization Results from 3 Leading Companies
..“Effective personalization establishes that win-win relationship: Your customers get a better experience, and you get access to the data you need...
Key Challenges With Personalized Marketing And How To Overcome Them
...According to the 2019 Trends in Personalization Report by Researchscape International and Evergage, Inc., the majority of marketers (98%) agree...
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Back-to-school in review—shoppers still prefer to purchase in-store
The back-to-school shopping season has largely wrapped up, and although we’re still waiting for a spending breakdown, there’s one thing we...
Exactly what Online Shoppers Value Most within their Favorite Retailer
Online shoppers say the one thing they value most in their preferred retailer or brand is dependability, based on recent research through...
33 PERCENT OF AMERICANS ARE LESS PROUD TO BE AMERICAN DUE TO DONALD TRUMP: DATA
On this Fourth of July, 33 percent of Americans say Donald Trump has them feeling less proud to be an American, according to new data released by a...
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New Survey of Texas Residents Reveals Chasm Between Decades-Old Child Support Laws and Public Opinion
We were commissioned by the National Parents Organization to conduct a statewide survey of 564 Texas residents from July 15-19, 2022. The study...
Survey – 49% of Consumers Believe Brands Are Neglecting In-App Customer Support
We recently conducted a survey for Helpshift, a company that assists with in-app customer service and user support for mobile-first brands. Between...
Visibility and Control are Consumers’ Priorities for Last-Mile Delivery
Our study for Anyline, Last-Mile Delivery: Customer Perception Report 2022, was recently released. We conducted this study between Feb. 14 to 17,...