Our survey for VisitPay investigated the growing fears and doubts felt by patients during the COVID-19 epidemic. We surveyed 1661 adult patients in the US from November 10-13 2020, with a series of questions about how the pandemic has impacted them financially. A majority of those polled felt that the coronavirus is the biggest source of modern financial stress.
The poll also highlighted some interesting statistics in regards to the current economic landscape “This all comes in the context of a serious economic crisis. Sixty-one percent of respondents said this recession in 2020 is having a bigger impact on their families than the 2008 Great Recession.” Hopefully the coming months will see medical services making things easier for patients to interact with, as 31% find their medical bills frustrating to deal with.
Read on at Patient Engagement Hit.
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Author Notes:
Jeffrey Henning
Jeffrey Henning, IPC is a professionally certified researcher and has personally conducted over 1,400 survey research projects. Jeffrey is a member of the Insights Association and the American Association of Public Opinion Researchers. In 2012, he was the inaugural winner of the MRA’s Impact award, which “recognizes an industry professional, team or organization that has demonstrated tremendous vision, leadership, and innovation, within the past year, that has led to advances in the marketing research profession.” In 2022, the Insights Association named him an IPC Laureate. Before founding Researchscape in 2012, Jeffrey co-founded Perseus Development Corporation in 1993, which introduced the first web-survey software, and Vovici in 2006, which pioneered the enterprise-feedback management category. A 35-year veteran of the research industry, he began his career as an industry analyst for an Inc. 500 research firm.
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