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Robert P. Moran’s Taxonomy of Insights

by Jeffrey Henning | Nov 23, 2015 | Blog

My absolute favorite presentation from the Marketing Research Association’s Corporate Researcher Conference was “What the Hell is an Insight?” by...

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Who Are You Designing For?

by Jeffrey Henning | Nov 21, 2015 | Blog

Leslie Brown, director of research & consulting at Sachs Insights, offered this topic in her presentation on November 17 at the ADP Innovation...

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Moderating the Moderation of Focus Groups and Online Communities

by Jeffrey Henning | Nov 11, 2015 | Blog

At last week's TMRE conference, Peter Simpson, president of Segmedica, provided an interesting look at qualitative methods that increase user...

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Contrasting Later Recall of a Purchase with the Respondent’s Actual Purchase

by Jeffrey Henning | Nov 10, 2015 | Blog

Kevin Jenne, Director of Agent & Consumer Research at Safeco and I had a chance to talk before the Seth Godin keynote about Kevin’s presentation...

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Research on Research from NEMRA Fall 2015

by Jeffrey Henning | Nov 10, 2015 | Blog

Last Thursday's NEMRA Fall 2015 Conference in Waltham, Massachusetts, was a great opportunity for New England researchers to come together to learn...

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7 New Rules for Branding in a Connected World

by Jeffrey Henning | Nov 9, 2015 | Blog

At last week's TMRE conference, BV Pradeep, Global Vice President, Consumer and Market Insights at Unilever presented on the topic of "Building...

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Encouraging Viewers to Watch Ads

by Jeffrey Henning | Nov 6, 2015 | Blog

I’ve been reading a lot of articles about content marketing and attending conferences that feature seminars on the "death of interrupt advertising."...

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Research Techniques that Correlate to Innovation Success

by Jeffrey Henning | Nov 5, 2015 | Blog

At the 2015 Fall conference John Mitchell, president of AMS (Applied Marketing Science), reviewed the results of a survey of 315 product and...

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Running Net Promoter Score on the Client Side

by Jeffrey Henning | Nov 5, 2015 | Blog

At the Fall 2015 NEMRA event, Elizabeth Hassett, a senior customer insights analyst with Vistaprint, discussed how the firm uses the Net Promoter...

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Improving Honesty in Online Research: Implications from Behavioral Economics

by Jeffrey Henning | Nov 5, 2015 | Blog

At the Fall 2015 NEMRA event, Kathryn Korostoff of Research Rockstar and Namika Sagara, Ph.D., discussed how different treatments of survey...

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Top 10 Projective Techniques for Experiencing “Aha Moments”

by Jeffrey Henning | Nov 5, 2015 | Blog

Steve Kalter of Acumen Marketing Research, Inc. defines an “aha moment” as “a point in time, event, or experience when one has a sudden insight or...

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Can’t Take a Holiday from Social-Media Marketing

by Jeffrey Henning | Oct 30, 2015 | Blog

On Tuesday night, the Community Managers Meetup in New York City hosted a great panel on the topic of "Social Media, Brands and Holidays", with...

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