Insecurity Forcing Workers To Look At Their Benefits

Insecurity Forcing Workers To Look At Their Benefits

We conducted a study for Alegeus, the leading provider of SaaS-based benefit funding and payment solutions, from October 14-16, 2022 with 1,175 U.S. respondents. The results we found showed that respondents were turning towards employer-sponsored benefits choices,...
National Survey Reveals Overwhelming Majority of Teachers Have Concerns With Air Quality in Schools

National Survey Reveals Overwhelming Majority of Teachers Have Concerns With Air Quality in Schools

We conducted a survey for Aura Air leading smart air platform to assess opinions on the air quality in and around schools in the US. In early October we asked 1,000 teachers and school facility managers their thoughts on the matter, and the results were overwhelmingly...
Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Industry Research : ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers

Our study “Is the Future of Service at Home?” for ASAPP, an AI Cloud company, was recently published. Conducted from March to April 2022, we queried 572 Customer Support, Sales and Technical Agents who live and work in the United States their feelings...